Most Reliable and Professional Laundry service in Brownsville

Privacy Policy

Introduction

XP Laundry respects your privacy. This policy explains how we collect, use and protect personal information. Laundry services often collect contact and payment information to perform pick‑up/delivery and communicate with customers xplaundry.com. By using our website or services, you consent to the practices described here.

1. Information We Collect

a. Information you provide: When you schedule a pick‑up, contact us or create an account, we collect personal information such as your name, email, phone number, address, city/state/ZIP and payment details xplaundry.com You may also provide garment preferences or special instructions.

b. Payment data: We collect credit/debit card information to process transactions. Payment details are used solely to complete your orders and are processed via secure payment gateways xplaundry.com

c. Usage data: Like many websites, we automatically collect technical information (IP address, browser type/version, pages visited, date and time of visit, and device identifiers) xplaundry.com. This usage data helps us improve our site and services xplaundry.com

d. Cookies and tracking technologies: We use cookies and similar technologies to remember your preferences, operate our site, and analyze performance. Cookies may store a unique identifier on your device xplaundry.com. You can refuse cookies via browser settings, but some site features may not function properly xplaundry.com.

2. How We Use Your Information

We use collected data for the following purposes:

Service provision: To schedule pick‑ups/deliveries, clean garments and process payments xplaundry.com

Communication: To contact you with service updates, confirmations, invoices or issues. We may also send marketing or promotional messages; you may opt out at any time.

Customer support & troubleshooting: To respond to your inquiries, resolve problems and improve our services xplaundry.com

Analytics: To monitor website usage, measure performance and improve user experience xplaundry.com

Legal compliance and safety: To comply with legal obligations or respond to lawful requests; to protect our rights or property and the safety of users xplaundry.com

3. Sharing and Disclosure

Service providers: We may share information with trusted third parties who perform services on our behalf (e.g., payment processors, IT support). These providers are obligated to protect your data and use it only for the agreed purpose xplaundry.com.

Legal requirements: We may disclose information if required to do so by law or in response to valid legal requests, to protect our rights, investigate fraud or enforce our terms xplaundry.com.

Business transfers: In the event of a merger, acquisition or sale of our business, customer information may be transferred as part of that transaction.

We do not sell your personal information to third parties.

4. Data Storage and Transfer

Your information may be stored and processed on servers located in the United States. Other laundry services disclose that data may be transferred to and processed in locations outside your jurisdiction xplaundry.com; we provide similar notice here. By providing your data, you consent to such transfer and storage.

5. Security

We implement commercially reasonable security measures to protect your data, including encryption of payment information and secure servers. However, no method of transmission or storage is 100% secure; we cannot guarantee absolute security xplaundry.comPlease use our services at your own risk.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, satisfy legal obligations or resolve disputes. We may keep records of garments and associated photos for quality control and loss prevention, similar to industry practice xplaundry.com

7. Your Choices & Rights

Access and correction: You may request to view or correct your personal data by contacting us at [email protected].

Opt out: You can opt out of marketing emails by clicking the unsubscribe link. To stop SMS marketing, reply “STOP” to the message.

Cookies: Adjust your browser settings to refuse cookies; note that some site features may not work without them.

8. Minors

Our services are intended for users aged 18 and over. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will post any changes on this page with a new “effective date.” Your continued use of our services after changes have been posted constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about these policies, please contact:

Xpress Laundry
650 W. Elizabeth St., Brownsville, TX 78520
Phone: +1 (956) 673‑0032
Email: [email protected]